Online retail marketing is hard! And you’d know this well if you own an online store or an offline retail store. One of the biggest challenges revolves around finding potential customers and convincing them to buy your products; unless you are Apple, of course!
What Is Online Retail Marketing?
In this consumer-driven world, we’re bombarded with messages left, right, and center trying to convince us to buy one product or another. This small detail is what makes retail marketing so difficult.
Businesses are doing everything they can to get their prospect’s attention and get them to hit the “buy” button on their website.
And with such a big shift to eCommerce dominating the retail space, brick and mortar stores are working hard to build their online presence and fight the competition.
Additionally, it is necessary to have a well-thought-out marketing mix that defines the overall pricing strategy, marketing strategy, content marketing goals, and digital marketing plan.
To find out how each of these aspects of online retail marketing works, we thought of speaking with eCommerce expert and founder of Retail Minded, Nicole Reyhle. Not only did we gather amazing insights from her on the subject, but we also extended our conversation to a Twitter AMA (Ask Me Anything).
In an hour-long session that transformed into an action-packed Q&A, Nicole answered numerous questions about retail marketing, eCommerce success, and online selling.
Missed it? Worry not! Here’s a summary of our very first #dotStore AMA!
Who else feels like there is a lot to do when it comes to online marketing your store?
A1: There is a lot for retailers to manage online when it comes to marketing, but automation helps. What else do you think? #dotSTORE
— Nicole Reyhle (@RetailMinded) September 19, 2017
How can you help ease your online marketing efforts for your retail store?
A2: Having strong URLs is important. The right URL can help strengthen SEO & offer your store strong visibility. #dotSTORE @getdotstore
— Nicole Reyhle (@RetailMinded) September 19, 2017
What is the most innovative way you either market your store or have seen others market their stores online?
A3: Innovation should be based on your target customer audience. What attracts their attention? Base your marketing around that. #dotSTORE
— Nicole Reyhle (@RetailMinded) September 19, 2017
Online marketing can lead to stronger conversions… but how? And how do you measure this?
A6: Conversions are vital in managing & retaining customer base. Analyzing & reacting to data a must to help make this happen. #dotSTORE
— Nicole Reyhle (@RetailMinded) September 19, 2017
Data, in general, is so important for retail businesses. What data do you lean on most?
A7: I think data from point of sale so important, as are online metrics from @googleanalytics & other online sources #dotSTORE
— Nicole Reyhle (@RetailMinded) September 19, 2017
What are some of your fav online retailers and why?
A8: I love the @LockwoodShop website - and their physical store in Astoria NY! Great, crisp branding! #dotSTORE @getdotstore
— Nicole Reyhle (@RetailMinded) September 19, 2017
Follow @getdotstore to participate in interesting conversations like this and watch this space for your dose of all things eCommerce!