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FAQ’s

Can I transfer my domain name to another provider or registrar?

Yes, you can transfer your domain name to another provider or registrar. Transfer charges will apply. Before proceeding, you are advised to first check if your domain name can be transferred:

If the domain name is less than 60 days old: If the domain name you are trying to transfer was registered less than 60 days ago, the Registry will reject the request.
If the domain name has been transferred less than 60 days ago: A domain name cannot be transferred to another Registrar within 60 days of a previous transfer.
If Theft Protection/Lock/Suspension has been applied on your domain name: If Theft Protection/Lock/Suspension has been applied on your domain name at the current Registrar, then a transfer for that domain name to another Registrar will not be allowed. You will first have to disable Theft Protection/Lock/Suspension for the domain name and then proceed with a transfer.
If Privacy Protection has been enabled on your domain name: If you have enabled it for your domain name, then you need to disable it before trying to transfer.
A domain name has expired: If the domain name has expired and is in the Redemption Grace Period, it can not be transferred.

Here are the steps to follow for a transfer: https://helpdesk.name.store/en/articles/10353270-how-to-transfer-your-domain

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