eCommerce Website Starter Guide: Take Your Offline Business Online
Author: Swati Maheshwari
Published: June 28, 2023
This comprehensive guide provides actionable steps and resources for traditional brick-and-mortar stores to establish a successful online presence through eCommerce websites.
Introduction
Customers are increasingly turning to eCommerce websites for shopping across all industries—from groceries and books to jewelry and flight tickets. Physical distancing and self-quarantine measures have made eCommerce an essential choice for business owners and consumers.
The internet influences every stage of the customer journey, from creating awareness to fostering relationships with consumers. Traditional stores must create online platforms to stay connected with customers and service orders.
Hybrid Business Models
One successful hybrid model is BOPIS (Buy Online, Pick-up In-Store):
- Customers browse products on a retailer's website
- Make instant purchases online
- Pick up items at a physical store location
- Benefits: More product choices, increased store footfall, reduced shipping time, fewer returns
Benefits of Going Online
- Expand presence from local to broader geographical areas
- Increase reach and visibility
- Generate more revenue
- Maintain business continuity during disruptions
Can You Build Your Own eCommerce Website?
In 2020, building an eCommerce website and running an online store from home is accessible without previous experience or training. Modern site builder platforms offer:
- Sophisticated drag-and-drop capabilities
- Extensive plug-ins
- Ability to build a website in one to two days
Why Your eCommerce Business Needs a Website
Beyond Social Media Presence
While Facebook has 2.27 billion active users (more than China's population), relying solely on a Facebook page is insufficient. A dedicated website provides:
- Access to global internet users
- Better control over brand and identity
- Higher traffic generation compared to social media
Pagevamp Experiment Results
A restaurant owner in Arizona experienced:
- 55x more website visitors compared to Facebook page
- Significantly more reservations from website phone number
Key Reasons for an eCommerce Website
1. Building Credibility
- Enables global discoverability
- Serves as virtual office
- Communicates valuable business information
- Displays testimonials and reviews
- Builds trust and confidence
- Essential for new eCommerce businesses
2. Effective Marketing
Your website is the most powerful marketing platform under your control. Essential strategies:
Content Marketing:
- Start a blog
- Create high-quality videos, infographics, and images
- Implement alternate content forms
SEO Optimization:
- Use relevant keywords across website and blogs
- Optimize for all devices (responsive design)
- Create fast-loading pages
Website Elements:
- Include links from all social media handles
- Enable customer reviews and feedback
- Provide comprehensive information (products, services, FAQs, contact details)
Marketing Channels:
Social Media Marketing:
- Create digital marketing strategy for products
- Include organic and paid marketing
- Focus on Facebook, Instagram, and other platforms
- Instagram marketing is particularly effective for eCommerce
Content Marketing:
- Improves search ranking
- Incorporates long-tail keywords
- Attracts relevant visitors
- Includes blogs, social media posts, YouTube videos, infographics
SEO/SEM:
- SEO: Google's algorithm lists content based on context and keywords
- SEM: Pay-per-click (PPC) campaigns with Google and search engines
- Combination of SEO and SEM drives significant results
3. Positive ROI
- Cost-effective compared to brick-and-mortar setup
- Accessible 24/7 every day of the year
- Permanent investment that continues working
- Unlike time-bound advertising (newspaper ads, Google AdWords, Facebook Ads)
- Long-term return potential
How Much Does It Cost to Build an eCommerce Website?
eCommerce website development prices range from $5,000 to $10,000+, with no real upper limit. Costs depend on:
- Site-builder platform choice
- Marketing spend scale
- Tech infrastructure for traffic and sales handling
Platform Costs and Commissions
| Platform |
Monthly Plans |
Transaction Fees |
| Shopify |
$29 to $299 |
0.5% to 2% |
| Squarespace |
$34 to $50 |
No transaction fees |
| WooCommerce |
Free to download; premium themes ~$50 |
N/A |
| Magento |
Opensource free to use |
N/A |
Domain, Hosting, SSL Costs
- Domain Names: $1-$80 initial cost; $10-$80 annual renewals
- Hosting: $400 to $2,000+ for busy eCommerce sites with speed and security
- SSL Certificates: $100+ yearly (essential for building trust)
Payment Gateway Costs
- Braintree: No monthly fees; 2.9% + $0.30 per transaction
- Stripe: Flat rate 2.9% + $0.30 per transaction (under $1M volume/year; varies by country)
- Authorize.net: $49 setup fee; $25 monthly gateway fee; 2.9% + $0.30 per transaction
- PayPal: 2.9% + $0.30 USD per transaction
Design & UX Cost
- Self-hosted platforms (WooCommerce) require design/development help
- Costs range: $1,000 to $100,000+
- Includes web design, user experience, extension selection
Marketing Cost
Monthly marketing investments include:
- CRM software for 360-degree communication (live chat, support tickets, email)
- Email marketing software (e.g., Mailchimp with eCommerce package)
- Social media marketing
- Content marketing
- Digital ads
- Google AdWords
- SEO services
Logistics Cost
- Inventory management software (free options: Delivrd, Odoo; paid for scaling)
- Warehouse costs
- Shipping costs
- Free shipping considerations for P&L
How to Build an eCommerce Website from Scratch
1. Decide What You're Selling
- Choose products you can stock easily and sell at profit
- Select items you can ship independently
- Consider target audience demographics
- Design website to appeal to your specific audience
2. Think of a Name and Domain
Naming Guidelines:
- Create catchy, memorable names
- Use puns or alliteration
- Show personality and humor
Domain Selection:
- Choose memorable domains
- Indicate store purpose
- .STORE domains are ideal for eCommerce
Domain Name Best Practices:
- Short, easy to type, easy to remember
- Unique, relevant, and meaningful
- Clean, crisp, uncluttered
- Free of lingual or grammatical errors
- Descriptive of products and industry
- Reflects brand or product name
- SEO-rich
3. Know the Platforms You Can Use
Platform Selection Criteria:
- Reputation and service quality
- Previous client satisfaction
- Quality of clientele
- Success of similar projects
- Cost of services and ROI
- In-house development costs comparison
Top eCommerce Platforms:
Shopify:
- #1 eCommerce platform
- User-friendly without extensive coding knowledge
- Hundreds of apps and scalable features
- Specially designed for online stores
BigCommerce:
- Shopify's biggest competitor
- No transaction fees
- User-friendly for developers and customers
- Single-page checkout
WooCommerce:
- WordPress plug-in
- Requires preexisting WordPress account
- Extensive features and customization options
- Closest to free platform
- Open API for customizations
Other Platforms:
4. Follow Web Design Trends
Color Selection:
- Blue is most well-liked background color (both genders)
- Red is close second
- Avoid overly bright hues
Dark Mode:
- White text on black/dark background
- Scientifically proven easier on eyes
- Allows longer page viewing
Navigation:
- Easy, minimalist navigation
- Prevents visitors from getting lost
- Maintains comfortable browsing experience
5. Look at Other eCommerce Sites
- Research trends through search engines and blog posts
- Check proven effective eCommerce website designs
- Put your own spin on liked design aspects
- Don't copy explicitly
6. Use Visual Media
Importance:
- 65% of people are visual learners
- Essential for engaging sites
Images and Graphics:
- Show products or people using products
- Demonstrate items are being used and enjoyed
- Use infographics for conveying information
- Present sales statistics and numbers visually
Video:
- Show people talking about and using products
- Build human connection
- Drive meaningful engagement
- Build loyalty and make sales
7. SEO and Advertising
SEO Services:
- Hire professionals to write blog posts
- Use keywords, backlinks to boost search engine position
- Targeted eCommerce SEO drives organic traffic
Advertising:
- Use algorithms to show products to searchers
- Target ads by demographics (age, gender, location)
- Automate advertising activities
How to Ensure the Success of Your eCommerce Website
1. Responsive Web Design (RWD)
- Essential for multiple device types (smartphones, tablets, smartwatches, car systems)
- Seamless brand experience across devices
- Critical for mobile shopping growth
- Automatic browser size adjustment
2. Various Payment Methods
- PayPal
- Stripe
- Google Pay
- Credit Cards
- Debit Cards
- Cash on Delivery
- Alipay
3. HTTPS and SSL Security
- Hypertext Transport Protocol Secure (HTTPS)
- Secure Sockets Layer (SSL)
- Protects sensitive visitor data
- Builds customer trust
- Protects personal information and transaction data
4. Systematic Online Store
- Automatic backend notification for orders
- Immediate order preparation capability
- Customer notification when order ships
- Smart flow for superior customer experience
5. Simplified Sign-up Process
- Easy sign-up using Facebook or Gmail
- Avoid extensive or complicated procedures
- Streamlined membership process
6. Simple Web Interface
- Logical information and product page flow
- Superior user experience
- Simple website design template
- Adequate whitespace
- Compressed high-quality images for faster loading
7. Sharing of Products Anytime, Anywhere
- Social media sharing buttons
- Enable sharing across platforms
- Reach more people
- Share experiences with others
How to SEO-Optimize Your eCommerce Website
Organic search engine visitors are more likely to buy than visitors from social media or email.
1. Determine Your Target Keywords
Keyword Research Tools:
- Google's Keyword Planner (based on Google search data)
- SEMrush
- Ubersuggest
- Wordstream
- SEO Chat
Research Process:
- Find volume and competition of keywords
- Use suggestion tools for ideas
- Compile primary keywords list
- Develop sub-sections of related keywords
Keyword Research Factors:
- Search Volume: Average monthly searches (aim for moderate volume like 15,000)
- Keyword Difficulty (KD): Level of difficulty ranking for keyword
- Cost-per-click (CPC): What advertisers pay for clicks
2. Use Long-tail Keywords
- Phrases with at least three words
- Popular with voice search advent
- Google auto-complete shows popular long-tail keywords
- Example: "buy stylish shoes in London" vs. "shoes"
- Include in product copy and blogs
3. Optimize Meta Description, Alt Tags, URL Structure
Best Practices:
- Write compelling blog content
- Write descriptive product copy
- Include meta descriptions for all product pages
- Use ALT tags for images with relevant keywords
- Simple, straightforward URL structure
- Include customer reviews and testimonials
- Link to relevant internal pages and blogs
- Logical website flow for user journey
- Clear contact details on every page
4. Craft Unique and Engaging Content
Quality Indicators:
- Bounce rate
- Average time on site
Content Creation Tools:
- TrustMyPaper: Hire content creators
- Grammarly: AI-powered grammar, spelling, plagiarism checker
- WritingJudge: Compare writing services
- Canva: Create infographics, visuals, explainer videos
- GrabMyEssay: Order SEO-friendly original writing
Content Approach:
- Value-driven
- Well thought out
- Easy to consume
- Informative
- Avoid being too sales-focused
5. Optimize All Sections of Your eCommerce Website
Elements to Optimize:
- Homepage text
- URLs
- Meta tags
- Headings and subheadings
- Image titles
- Image tags
- Article body
6. Pay Attention to Links
Internal Links:
- Ensure anchor text and destination page are relevant
- Check for broken or dysfunctional links
- Use WordPress plugins to check broken links
External Links:
- Link to high-authority sources
- Use credible sources (scientific articles, studies, journals, news outlets)
- Ensure relevance to article topic
How to Create an Enticing Coming Soon Page
What Is a Coming Soon Page?
A special webpage that:
- Gives audience a sneak peek
- Hides work in progress
- Creates hype around upcoming website
- Gathers feedback
- Lays foundation for eCommerce marketing
The Essence of a Coming Soon Page
Benefits:
- Build buzz and excitement
- Collect emails for newsletter marketing
- Notify users about website release
- Include social media links for cross-promotion
- Raise awareness
Three Main Purposes:
- Announce upcoming website launch
- Provide valuable information about website, products, or services
- Persuade visitors to return after official launch
What Your Coming Soon Page Should Include
1. Introduction
Mission Statement Should Include:
- What's coming
- Purpose of the website
- Valuable information to build curiosity
- Launch date or countdown
2. Building a Pre-launch Audience
- Capture visitor data
- Email newsletter subscriptions
- Offer exclusive discounts or early bird pricing
- Accept pre-bookings
- Interact with audience until launch
- Get feedback
3. Social Media Links
- Fill gap before website is ready
- Engage and connect one-to-one
- Get followers/subscribers
- Instagram marketing for product launch hype
4. Point of Contact
Communication Channels:
- Email
- Social media
- Live chat
- Messenger chatbot tools
Benefits:
- Field customer queries early
- Convince visitors to join pre-launch audience
- Get honest inputs about concept
5. Viral Loop
- Give incentives for sharing (extra discounts, freebies)
- Create continuous loop of sharing
- Discounts for subscribing
- Bigger discounts for sharing with others
How to Create a Coming Soon Page
WordPress Plugins
Available Plugins:
- Coming Soon Page and Maintenance Mode by SeedProd
- Coming Soon and Maintenance Mode by wpdevart
- Coming Soon by Dazzlersoft
- Minimal Coming Soon & Maintenance Mode by WebFactory
SeedProd Setup Process:
Install and Activate:
- Log in to WordPress site
- Click "Plugins > Add New"
- Search for "SeedProd Coming Soon"
- Click "Install Now"
- Click "Activate"
Enable Coming Soon Mode:
- Navigate: SeedProd > Settings > Content > General Section
- Enable Coming Soon Mode
- Save All Changes
Customization:
- Navigate: SeedProd > Settings > Coming Soon & Maintenance Mode > Page Settings
- Upload logo
- Write headline
- Add descriptive text
- Set background color or image under Design tab
- Make background responsive
- Use Live Preview tab to check appearance
- Save All Changes
Shopify Methods
1. Password Page:
- Quickest method
- Password-protected
- Share password for preview access
- Suitable for small business owners
2. Publish Coming Soon Version:
- Create two theme versions
- One for final launch work
- One as coming soon page
- Single page with explainer video, product photos, CTAs, social proof
How Your eCommerce Website Can Leverage a Good About Us Page
The About Us page is one of the most important pages of an eCommerce website.
Purpose of an About Us Page
Should Cover:
- What online store sells
- Story of how it came to be
- Who the founders are
- Vision and mission
- How it differs from competition
Objectives:
- Communicate business essence and founding story
- Elaborate on vision, mission, and purpose
- Explain business model and product creation
- Introduce founders or core team
- Give readers reasons to buy
- Link to content or explainer videos
How to Create an Outstanding About Us Page
1. Tell Your Story, Honestly
- Be genuine and honest
- Connect emotionally
- Make story relatable
- Explain how you solve customer problems
- Share current products and future plans
- Build trust through authenticity
2. Introduce Your Team
Include:
- Founders and core team members
- Qualifications and skill sets
- Personal stories
- Why they fit the company
- Hobbies and passions
- Relatable details
3. Show Your Business Model
Unique Selling Points:
- Employ specific communities
- Use environment-friendly packaging
- Cut out middlemen to save customer money
- Donate percentage of sales to charity
Showcase:
- Supply chain efficiency
- Progress toward vision and mission
- Customer benefits
4. Use Your Stats
- Back up words with numbers
- Show goal achievement
- Demonstrate growth
- Display customer benefits
- Include social proof
5. Include Creative Infographics & Videos
Content Ideas:
- Unique company aspects
- Product impact on society
- Appreciation from reputed personalities
- Customer testimonial montages
- Contextual photos and videos
6. Plug-In Social Media Buttons
Platforms:
- Facebook
- Instagram
- Twitter
- LinkedIn
Benefits:
- Enable deeper exploration
- Keep audience updated
- Build follower base
7. Add CTAs to Landing Pages
CTA Objectives:
- Send to product catalog
- Get social media follows
- Newsletter subscriptions for email marketing
- Direct to career section
- Encourage blog post reading
Examples of About Us Pages
Yellow Leaf Hammocks
- Story of empowering artisan weavers and families
- Segregated into words and graphics
- Creative, descriptive, and emotive
- Humanizes brand and gives product purpose
Moz
- Humble approach
- Non-standard format
- Shares milestones since 2004 founding
- Clean design with clear headers and graphics
- Honest about ups and downs (funding, brand positioning changes)
- Builds trust through transparency
Cultivated Wit
- Breaks traditional mold
- Edgy name
- Fun story video
- Parallax scrolling on homepage
- Creative personality showcase throughout website
How to Create an FAQ Page for Your Online Store
What Is an FAQ Page?
Organized collection of frequently asked questions about products and services.
Benefits:
- Improves customer experience
- Provides purchase decision information
- Saves customer support staff time
- Increases online visibility and boosts eCommerce SEO
- Boosts sales
When Is an FAQ Page Appropriate?
Use FAQ Page When:
- Customers raise similar questions repeatedly
- Need to address concerns publicly and permanently
- Want to convert visitors into customers
- Business nature raises queries with generic responses
Avoid FAQ Page When:
- Business requires straightforward answers
- Queries are not common
- Would clutter website unnecessarily
Alternative:
- Ensure contact information is readily available
Essential Features of a Great FAQ Page
1. Draft Questions from Customer's Point of View
Example Questions:
- Do you sell gift cards?
- How do I buy gift cards?
- What do I do if I receive a defective order?
- How do I make changes to an order I've already placed?
- Where are you located?
2. Keep a Positive Tone
- Show concern for customer queries
- Project confidence and understanding
- Handle problems professionally
- Avoid chasing customers away
3. Keep It Brief
- Avoid long paragraphs
- Provide direct answers
- Prevent confusion
- Maintain customer interest
4. Provide Your Contact Information
- Help for unanswered specific questions
- Prevent customer loss
- Portray communicative, welcoming business
5. Include the Right Call-to-Action
- Convert satisfied visitors into customers
- Direct to next step
- Increase sales chances
FAQ and SEO
SEO Benefits:
- Search engines love FAQ pages
- Helps Google understand business better
- Perfect space for brand, product, service information
- Include relevant long-tail keywords
- Keyword-rich content improves ranking
Best Practices:
- Hyperlink questions to separate pages
- Improve site structure and domain authority
- Help search engines crawl efficiently
- Get found for industry-related searches
- Optimize for specific search queries
MVMT Watches Example:
- Answers written for all questions
- Separate landing pages for retail locations and return policy
- Smart website structure
- Found on Google for similar queries
Best FAQ Page Examples
1. MenuDrive
- All questions on one page
- Segregated into two categories (general and technical)
- Quick and efficient information finding
2. Dropbox
- Search bar for finding answers
- Browse previously asked questions
- Find questions fitting specific needs
3. Zappos
- Uses actual questions as headers
- Ranks for similar search engine queries
- Improved SEO and traffic
4. Bank of America
- Well-designed and organized
- Various categories for customer convenience
- Builds trust with target audience
- Clear overview of services (loans, accounts)
5. Roody Originals
- Creative approach for custom ugly sweater product
- Incorporates brand image into FAQ
- Interesting, thought-provoking questions
- Non-conventional Q&As
How to Generate Leads from Your eCommerce Website
What Is a Lead?
A person who has shown interest in your company's product or service.
What Is Lead Generation?
The process of enticing and converting strangers into prospects interested in your company's product or service.
Importance:
- Significant part of growth process
- Depends on inbound marketing activities (social media, content marketing, referral marketing, SEO)
Components of a Lead Generating eCommerce Website
1. Chart Out the End-Goal First
Define "Lead":
- Someone who fills out a form?
- Someone who signs up for newsletter?
- Someone who requests callback?
Benefits:
- Set clearer goals
- Plot visitor journey through sales funnel
- Plan conversion process
2. Include Contact Details
Display:
- Phone number
- Office address
- Email ID
Benefits:
- Build confidence among new buyers
- Indicate customer service standards
- Assure personal reachability
3. Mobile Responsiveness
Statistics:
- 51.12% of global web traffic from mobile devices
- 2.15 billion people expected to make mobile purchases by 2021
Requirements:
- Device-agnostic optimization
- Seamless shopping experience
- Superior brand experience
- Capture high-quality leads
4. Include Forms on Every Page
Best Practices:
- Simple pop-up or permanent form
- Easy access on all pages
- Ask limited information initially
- Start with name and email ID only
- Prompt proactive sign-ups
5. Include Testimonials and Social Proof
Elements:
- Customer testimonials
- High-quality content and media
- Podcasts or videos
- Photos
Social Proof Parameters:
- Number of Facebook likes
- Instagram followers
- Number of products sold
- Number of happy customers
6. Strong Product Copy
Requirements:
- Crisp, clear, and concise descriptions
- Informative content
- Address important questions and queries
- Sell the products
Writing Style:
- Use action verbs ("get", "feel", "have")
- Avoid passive tone ("imagine having", "imagine feeling")
- Stir visitors to consider offer
- Explain product utility
Visual Elements:
- High-quality images from all angles
- Videos showcasing product utility
- Multiple scenario demonstrations
7. Test, Test, and Test Some More
- Every business is different
- Every website is unique
- Every target audience is different
- Determine what works for your business
- Lead generation takes time
- Quality and conversion rates improve gradually
How to Supercharge Your eCommerce Website's Performance
The Significance of Website Speed
Statistics:
- Google recommended loading time: 3 seconds
- 2018 average US eCommerce load time: 9.8 seconds
- Consumers don't wait more than 3 seconds for homepage
- Slow sites lose customers to competitors
Prioritize Mobile Website Performance
Statistics:
- 9% of smartphone users shopped online in last 6 months
- Nearly 40% of 2018 holiday eCommerce purchases made on smartphones
- Smartphones have overtaken laptops and personal computers
Impact:
- 1-second delay causes 20% drop in conversions (Google, February 2019)
- Bad mobile experience disconnects brand from customers
Requirements:
- Constant mobile website performance testing
- Meet customer expectations
- Optimize for mobile
Search Engine Results
Importance:
- Customers start product searches using search engines
- Multiple websites sell same products
- Website performance metrics affect ranking
- Load time and speed critical for ranking
Google Rewards:
- Better and faster mobile rendering
- Mobile page speed is critical SEO ranking factor (desktop and mobile)
- Slow loading reduces crawled pages
- Damages indexation and ranking position
eCommerce Website Scalability
Considerations:
- Performance isn't only about speed
- Platform scalability is crucial
- Choose right eCommerce platform
- Factor in scalability during selection
- Amazon set high customer experience benchmark
- Users expect similar experience from smaller brands
eCommerce Website Flexibility
Requirements:
- Platform allowing customizations
- Stay in consumer's consideration set
- Open API (Application Program Interface)
- Create completely customized user experience
Benefits:
- Expensive customizations on legacy platforms
- Open API enables budget-friendly customizations
- Set apart from competitors
eCommerce Website Reliability
Traditional Platforms:
- Responsible for website maintenance
- Periodic upgradations required
- Hire technical help (additional costs)
- Proactive update downloads and installations
- Protect from hackers and data breaches
SaaS Solutions:
- Costs covered in standard monthly fee
- No risk to site security
- No downtime issues
Customer Expectations:
- Reliable website at all times
- Critical for holiday sales
- Big sales opportunity
- Build long-term customer relationships
- Unreliable sites cost sales and long-term business
How to Take Care of Your eCommerce Website's Security
What Is eCommerce Website Security?
Principles guiding safe electronic transactions for buying and selling goods and services online.
Importance:
- eCommerce websites are major hacker targets
- Store thousands of user IDs
- Financial and personal information
- Product catalog and prices
- Essential for earning and maintaining customer trust
Common Terminology
- PCI DSS (Payment Card Industry Data Security Standard): Industry standard ensuring credit card information transmitted and stored safely online
- ISO (International Organization for Standardization): International body setting standards for product and process fitness; ISO/IEC 27001:2013 for data security
- SSL (Secure Sockets Layer) and HTTPS: SSL certificate authenticates and encrypts links between networked computers; enables HTTP to HTTPS transition
- MFA (Multi-factor Authentication), 2FA (2-factor Authentication), 2-step Verification: Similar methods requiring additional identity verification for login
- DDoS (Distributed Denial of Service): Server, network traffic, or service disruption by overwhelming with huge online traffic, blocking customers
Importance of Cybersecurity
- Compliance: Meet specific standards
- Financial Solvency: Breaches require spending on forensic investigation, credit monitoring, data recovery
- Customer Trust: Critical to business; losing it has huge impact
Biggest Security Threats
- Phishing: Tricking victims into providing private information (account numbers, passwords, social security numbers)
- Malware and Ransomware: Malware is any attacker-installed software; ransomware locks system until ransom paid
- SQL Injection: Malicious query injection into SQL database payload for data manipulation access
- Cross-site Scripting (XSS): Malicious code insertion exposing page users to phishing, malware
- E-skimming: Stealing credit card information or personal data from card payment processing pages
Best Practices for eCommerce Website Security
#1 Implement Strong and Unique Passwords
Requirements:
- At least eight characters
- Combine both cases, numbers, and symbols
- Never share passwords
- Don't use for other logins
- Avoid sensitive information (date of birth, social security number, security question answers)
- Don't publicly share sensitive information
#2 Protect Your Devices
- Ensure connected devices are cyber secure
- Use firewalls
- Install antivirus software
- Protect office computers, personal computers, smartphones
#3 Avoid Social Engineering Attempts
Phishing Email Identification:
- Obvious grammatical and spelling mistakes
- Familiar-looking domains with spelling errors
- URLs with spelling errors
- Suspicious money transfer or charge authorization requests
Best Practices:
- Don't fall for phishing traps
- Provide personal information only after proper identity verification
- Don't click suspicious email links
- Don't download unexpected attachments
#4 Implement Additional Authentication Factors
- Use 2-factor authentication
- Implement one-time passwords
- Add security layer for users
- Ensure only authorized users log in
#5 Store Only Necessary Customer Data
- Store only business-required data
- Avoid storing unnecessary data
- Reduce vulnerability to cyberattacks
#6 Keep the Site Up to Date
- Cybersecurity is dynamic
- Attackers constantly search for vulnerabilities
- Engineers identify and update vulnerabilities
- Updated sites have necessary security updates
- Regularly update security systems and firewalls
#7 Switch to HTTPS
- HTTPS hosting keeps website secure
- Positive signal to customers
- Acquire SSL certificate for HTTPS switch
- Google includes HTTPS as ranking factor
#8 Back Up Data
- Possibility of data breach exists
- Lose collected information
- Back up data regularly
- Quick business recovery after breach
#9 Regularly Review Plugins and Third-Party Integrations
- Inventory all third-party solutions
- Know what they are
- Assess trust level
- Remove unused integrations
- Improve security by limiting data access parties
- Don't hinder business operations
How to Start a Blog for Your eCommerce Website
Why You Need a Blog
Boosts SEO
- Search engines love new content
- Regular blogging provides fresh content
- eCommerce SEO uses relevant keywords
- Target specific long-tail keywords
- Build SEO for website
Builds Authority
- Blog about tips, tricks, trends, style mantras
- Cater to target audience
- Build authority in niche
- Valuable, high-quality content
- Become expert in field
Increases Conversions
- SEO and authority drive more traffic
- More website traffic
- Audience browses products
- Make purchases
- Credible store reputation
Engages Customers
- Engage with customers ongoing
- Share inspirational stories
- Explain business origins
- Include images and video tutorials
- Show product applications
Builds Loyalty
- Keep audience engaged with brand
- Blog doesn't solely build loyalty
- Plays significant role in process
- Quality content balance: quirky, professional, relevant, information-driven
How to Start a Blog
Step 1: Choose a Blogging Platform
Popular Platforms:
- WordPress
- Blogger
- Squarespace
- Wix
- Weebly
WordPress:
- Most popular and widely used
- Simple-to-use interface
- Flexible functionality
WordPress Options:
- Hosted: Free but limited controls
- Self-hosted: Nominal cost; more customization and functionality control
Step 2: Select a Simple Theme
Requirements:
- Sync with website design or brand guidelines
- Legible typography
- Clean background
- Adequate whitespace
- Soothing reading environment
Selection Process:
- Explore all options
- Preview before selection
- Read reviews
- Check last update date
- Ensure constant developer support
- Verify responsiveness (all device types and screen sizes)
Step 3: Get the Best Blogging Plugins
Recommended WordPress Plugins:
- Yoast SEO: Optimizes blog for best SEO results
- BackupBuddy: Stores and backs up all website content regularly
- WPForms: Creates contact forms, subscription forms, payment forms, online forms
- Google Analytics: Provides statistics and insights into blog performance and audience
- Edit Flow: Offers smooth workflow management for multiple authors
- After the Deadline: Ensures blog is free of grammatical and spelling errors
- Sucuri: Runs checks for suspicious activity; provides real-time alerts
Step 4: Write Compelling Content
Content Requirements:
- Value-driven
- Well thought out
- Easy to consume
- Informative
- Woo readers
Content Strategy:
- Compelling content across sales funnel
- Engage with target audience
- Build community
- Become authority in niche
- Build credible eCommerce brand
Topics:
- Online shopping industry
- Fashion industry
- Style guides
- Subtly include products
Writing Approach:
- Avoid being too sales-focused
- Prompt reader action through words
- Move readers with content
- Act on CTAs
- Keep things simple and informative
170+ eCommerce Tools, Resources, Guides, Agencies, Marketing Software
Comprehensive list of tools organized by category:
Accounting Tools
| Tool |
Description |
| salecalc.com |
Calculates fees and profits from various transactions; breakdown of online selling fees, stock trading, restaurant tips |
Agencies
| Agency |
Description |
| bobsledmarketing.com |
Amazon Agency based in New York; manages Vendor Central and Seller Central accounts, advertising campaigns, marketing for Brand Manufacturers |
| visiture.com |
Award-winning eCommerce digital marketing agency specializing in SEO, PPC, Amazon, Magento design & development |
| tinuiti.com |
Largest Independent Performance Marketing Agency; accelerates brand growth across Google, Amazon, Facebook and beyond |
| ignitevisibility.com |
89 Employees, 160 Clients, 3x Inc. 5,000 Company, 55+ 5 Star Reviews; SEO & PPC Agency with integrated social and email services |
| amzadvisers.com |
Leading Amazon Marketing Agency; helps grow Amazon sales channel |
| webfx.com |
#1 SEO company since 1996; generated over 3 million leads and calls for clients; 400+ client testimonials |
| stylefactoryproductions.com |
E-commerce and web design experts in London; digital communications agency offering web design, e-commerce, SEO |
| impactbnd.com |
Inbound marketing strategy, advice, and agency; shares unfiltered and honest advice, real-world data |
| lyfemarketing.com |
Leading social media management company; helps businesses grow online, increase leads and sales |
| imaginationfactory.co.uk |
London-based product design and creative engineering studio; founded 2010; people-centred product designers |
| sparkinnovations.com |
Industrial design and product development company; strong intellectual patents and exceptional product design |
| insight-quality.com |
Product inspections, factory audits, quality control services in Asia and North America; Dallas, TX based |
| elkfox.com |
Digital Commerce Experts; makes media that looks good, feels good, performs to purpose |
| pmyb.co.uk |
Leading Global Digital Influencer Marketing Agency; manages creative campaigns for world's leading B2C brands |
| buyboxexperts.com |
Amazon account management and branding strategy consulting; helps sell more on Amazon and manage brand equity |
Amazon Tools & Resources
| Tool/Resource |
Description |
| shopkeeper.com |
Business Dashboard for Amazon Sellers; tracks sales, automatically calculates profit, pulls in all Amazon fees |
| amazonseoconsultant.com |
Amazon Optimisation & Ranking; generates high ROI campaigns |
| ebusinessboss.com |
Documents Amazon FBA journey; inspiration for starting online business |
| channelreply.com |
Truly Connected Customer Service; consolidates eBay and Amazon messages on Zendesk, Freshdesk, Help Scout, Gorgias |
| amazonsellerslawyer.com |
Amazon Seller Suspension, Account & ASIN Reinstatements; Intellectual Property Protection Attorneys |
| sourceapproach.com |
Top Rated Amazon & eCommerce Consultant; 15 Years Experience; helps with Amazon, Walmart, WooCommerce, Shopify |
| salesbacker.com |
Get More Amazon Product Reviews; automatically email Amazon customers |
| thesellingfamily.com |
Full-time income selling on Amazon; tips and tricks for Amazon FBA |
| garlicpressseller.com |
Amazon FBA Product Launch Case Studies, PPC, Product Research with Jungle Scout |
| webretailer.com |
World's leading resource for businesses selling through online marketplaces like Amazon and eBay |
| amazonhacker.org |
How to Sell on Amazon – Ultimate Guide |
| museminded.com |
Expert Accounting For Amazon FBA Business; processed over $240 million of Amazon settlements since 2014 |
| deliverr.com |
Fast and Affordable eCommerce Fulfillment; Amazon-like fulfillment for leading online sellers |
| salehoo.com |
Directory of 8000+ verified wholesale and dropship companies; designed for eBay and Amazon sellers |
| synccentric.com |
Amazon ASIN Bulk Lookup; convert inventory file to Amazon ASIN numbers by SKU, Part Number, ISBN, or UPC |
| marketplacesellercourses.com |
Amazon Seller Courses, Consulting, and Tools for brands and inventors |
| forecast.ly |
Predictive Analytics and Demand Forecasting For Amazon Sellers; analytics tool to boost sales |
| fbamastery.com |
Selling books & more with Fulfillment by Amazon (FBA) |
| thelastamazoncourse.com |
Brock Johnson built $6 million brand in 6 months; 340+ videos, 12+ Industry Experts |
| awesomedynamic.com |
Amazon Consultants providing e-commerce solutions; works behind-the-scenes to give sellers advantage |
Build/Platform Tools
| Tool |
Description |
| mofluid.com |
Create native iOS and Android App for Magento Stores; React Native source code available |
| nichehacks.com |
Helps people find perfect online niche idea, build website, win back freedom |
| websitebuilderexpert.com |
Best resource to help people get online; helps over 4.5 million people yearly |
| cedcommerce.com |
Leading ecommerce facilitator; specializes in Ecommerce Solutions, Web development, Theme Development |
| woocommerce.com |
Fully customizable, open source eCommerce platform built for WordPress |
| ecommerceguide.com |
Ecommerce platform reviews, advice, and consultancy |
| bplans.com |
Business planning resources and free business plan samples |
| makeawebsitehub.com |
How to make a website in 2020; free easy guide |
| doofinder.com |
Best search engine for web & eCommerce sites; powerful, cheap, straightforward internal search |
| digital.com |
Genuine reviews to help find best online tools for running & growing website or online shop |
| nichepursuits.com |
Find Business Ideas, Niche Websites, and more |
| sleeknote.com |
Engage visitors with on-site messages; helps e-commerce shops engage website visitors |
| inventorsmart.com |
Turn invention ideas into reality; research, protect, develop & profit from innovations |
Coaching
| Service |
Description |
| justonedime.com |
Coaching for online businesses and entrepreneurs; coaches to build multiple online passive income streams |
Community
| Community |
Description |
| hustlr.com |
Growing community of entrepreneurs and hustlers; helps hustlers hustle better |
| smartinsights.com |
Digital marketing strategy advice; actionable advice from community and expert commentators |
Development
| Service |
Description |
| boldcommerce.com |
Shopify App & Development Experts; 90,000+ merchants use Bold Commerce tools |
| cadcrowd.com |
Freelance 3D Modeling, 3D CAD Design, CAD Services & Drafting |
| makodesign.com |
End-to-end physical product development; Est. 1999; Industrial Design, Mechanical Engineering |
| nectarpd.com |
Leading product design & development firm in USA; turns ideas into reality |
Finance
| Service |
Description |
| fundera.com |
Compare best small business loan and credit card options |
| paypal.com |
Send money, pay online, set up merchant account |
Inventory Management
| Tool |
Description |
| shopkeep.com |
#1 Rated iPad POS system; inventory management, detailed reporting, 24/7 support |
Learning Resources
| Resource |
Description |
| mywifequitherjob.com |
How to start an online store; learn to sell on Amazon, start online store, run PPC ads |
| amzignition.com |
Tips, tricks, strategies for growing Amazon empire; includes Kindle, Merch by Amazon, FBM, FBA |
| dreamgrow.com |
Source of content marketing & social media information |
| thebookflipper.com |
Launch and scale Amazon book flipping business; articles and videos on sourcing, listing, pricing |
| withintheflow.com |
Drop shipping business tips for helping entrepreneurs |
| ecommerceceo.com |
Hype-free business advice for entrepreneurs; learn eCommerce and build legit business |
| ecomcrew.com |
Weekly ecommerce business blog from two small store owners |
| startupbros.com |
Help new entrepreneurs launch first successful business and escape day jobs |
| jefflenney.com |
Official blog for Internet Marketer & SEO Expert Jeff Lenney |
| sampriestley.com |
Lifestyle entrepreneur; builds businesses that are fun and interesting |
| abetterlemonadestand.com |
Online ecommerce incubator; supports early stage ecommerce entrepreneurs |
| theworkathomewife.com |
Helping women find work from home jobs and home-based business ideas |
| dropshiplifestyle.com |
How to start an online store; voted #1 eCommerce Course |
| thesellingguys.com |
Amazon Selling Community; tips and advice for Amazon FBA and Private Label |
| neilpatel.com |
Helping succeed through online marketing; automated conversion funnels & sequences |
| smallbiztrends.com |
Small business news, tips, advice; covers tech products, news, movers and shakers |
| digitalcommerce360.com |
18 years delivering valuable facts, figures, analyses for digital transformation |
| entrepreneur.com |
Advice, insight, profiles, guides for established and aspiring entrepreneurs; home of Entrepreneur magazine |
| fitsmallbusiness.com |
Information to help small business owners succeed; learn to start, market, run, grow business |
| ecommercebytes.com |
Vital ecommerce news, information, resources for serious online merchants |
| practicalecommerce.com |
Independent analysis and strategy for e-commerce merchants |
| business2community.com |
Top trends, news, expert analysis in social media, digital marketing, content marketing |
| searchenginejournal.com |
Latest search news, best guides, how-tos for SEO and marketer community |
| websitesetup.org |
How to create a website; tutorials on building websites using WordPress, Joomla, Drupal, HTML |
| businessnewsdaily.com |
Small business solutions & inspiration; learn to start, grow, market business |
| inventioncity.com |
Inventor help; prototype, patent, license, sell inventions |
| theproductstartup.com |
Product development for small business; turn ideas into physical products |
| locationrebel.com |
Freelance writing, niche sites, lifestyle businesses |
| bpmlegal.com |
Information on Intellectual Property, Patents, Trademarks, Copyrights |
| thefounderhour.com |
Weekly podcast diving into minds of Los Angeles founders |
| yaro.blog |
Blog and podcast of entrepreneur and investor Yaro Starak |
| foundr.com |
Learn from proven entrepreneurs & startup founders; home of Foundr Magazine |
| learntomakeaproduct.com |
Teaches entrepreneurs how to design, manufacture, launch physical products |
Marketing Tools
| Tool |
Description |
| merchantwords.com |
Largest database of shopper search trends; uncover product opportunities, spy on competition |
| wordstream.com |
Online advertising made easy; free tools and 20-Minute Work Week |
| hootsuite.com |
Social media marketing & management dashboard |
| adespresso.com |
Digital advertising made easy; drive results across Facebook, Instagram, Google |
| socialmediaexaminer.com |
Guide to social media jungle; helps millions of marketers |
| beeketing.com |
Marketing automation for eCommerce |
| econsultancy.com |
Achieve excellence in modern marketing |
| innovate-design.co.uk |
How to patent an idea; complete service from patent search to marketing advice |
Platforms
| Platform |
Description |
| nchannel.com |
SaaS integration platform; syncs data between eCommerce, ERP, POS, 3PL systems |
| feedvisor.com |
AI-First optimization and intelligence platform for large sellers and brands on Amazon |
| getshogun.com |
Drag and drop website builder for eCommerce stores on Shopify and BigCommerce |
| klaviyo.com |
Email marketing and SMS marketing platform for eCommerce |
| instapage.com |
Advertising Conversion Cloud; create, personalize, optimize post-click landing pages |
| omnisend.com |
eCommerce marketing automation platform for growing businesses |
| yotpo.com |
eCommerce marketing platform; advanced solutions for reviews, visual marketing, loyalty, referrals |
| coredna.com |
All-in-one SaaS digital platform; integrates Web Content Management, eCommerce, Intranet, Marketing |
Software/Tools
| Tool |
Description |
| algopix.com |
Amazon, eBay, Walmart product market research tool |
| helium10.com |
Insanely powerful tools for Amazon sellers; find keywords, identify trends, spy on competitors |
| sellerengine.com |
Intelligent repricing tools and services for Amazon sellers |
| projectfba.com |
Best tools for Amazon sellers 2020 |
| amzscout.net |
Amazon product research tool & niche finder |
| viral-launch.com |
Amazon seller tools; source, launch, dominate |
| crazylister.com |
Easiest way to list and sell on Amazon & eBay |
| sellbrite.com |
#1 multi-channel selling software for eBay, Amazon, & more |
| junglescout.com |
Amazon product finder & research tool; FBA seller software |
| repricerexpress.com |
Amazon repricing software; increase sales and profits |
| sellics.com |
#1 Amazon software to maximize potential |
| feedbackexpress.com |
Amazon feedback software; remove negative feedback, increase rating |
| amzfinder.com |
Feedback and review software for Amazon sellers |
| sellernexus.com |
Feedback & email automation software for Amazon |
| feedbackwhiz.com |
Amazon seller tools; manage feedback, monitor listings, automate emails |
| ecomengine.com |
Powerful Amazon seller tools; accelerating growth since 2007 |
| volusion.com |
Ecommerce website store & shopping cart software |
| sellerlabs.com |
Amazon seller software, tools, services, platform |
| taxomate.com |
Amazon seller accounting software |
| adbadger.com |
Amazon PPC software tool and ads optimization |
| bqool.com |
Amazon repricer, feedback tool, help desk, product finder |
| sonar-tool.com |
FREE Amazon keyword tool |
| amzinsight.com |
Amazon market research & SEO tool |
| sellerzen.com |
Automated Amazon QuickBooks data sync |
| ecomdash.com |
Multichannel inventory management for eCommerce |
| sagemailer.com |
Amazon feedback & review software; #1 Seller Central autoresponder tool |
| unicornsmasher.com |
Amazon product research tool; free alternative to Jungle Scout |
| amzsecrets.com |
Amazon Private Label Podcast; Amazon FBA seller tools, strategies, secrets |
| linnworks.com |
Order management software; automate processes, reduce costs, grow business |
| amazon-asin.com |
Amazon ASIN lookup; free ASIN search and lookup tool |
| xsellco.com |
eCommerce software; eDesk, Amazon repricing, feedback |
| x-cart.com |
#1 eCommerce PHP shopping cart software |
| sellerapp.com |
Amazon all-in-one seller tool for PPC, keywords, profit |
| hubspot.com |
Inbound marketing, sales, service software; full CRM platform |
| ecommerce-platforms.com |
Unbiased review site for online store building and shopping cart software |
| 3dcart.com |
Best software for eCommerce websites |
| shopify.com |
Best ecommerce platform; sell online, on social media, or in person |
| sproutsocial.com |
Social media management solutions |
| tradegecko.com |
Powerful automated inventory management software |
| referralcandy.com |
Best customer referral program software for referral marketing |
| shipstation.com |
Shipping software for eCommerce fulfillment |
| squareup.com |
Solutions & tools to grow business; secure credit card processing to point of sale |
| crazyegg.com |
Website optimization; heatmaps & A/B testing |
| emergeapp.net |
Best inventory management software for small business |
| disruptiveadvertising.com |
PPC management company; Google AdWords and Facebook ad experts |
| magento.com |
Best eCommerce software for selling online |
| optinmonster.com |
Most powerful lead generation software for marketers |
| merchantmaverick.com |
Merchant account, credit card processing, loans reviews |
| channelape.com |
Warehouse + fulfillment management |
| avalara.com |
Automated tax compliance software |
| buffer.com |
Social media management software for growing brands |
| vendhq.com |
World's best retail POS software |
| mailchimp.com |
All-in-one marketing platform; email marketing, ads, landing pages, CRM |
| storeya.com |
Online marketing tools for eCommerce SMB |
| easyship.com |
Global shipping software for eCommerce |
| ipwatchdog.com |
Patents & patent law information |
| skuvault.com |
eCommerce inventory management software |
Solutions
| Solution |
Description |
| bigcommerce.com |
Most versatile enterprise ecommerce solution |
Sourcing
| Platform |
Description |
| oberlo.com |
Dropshipping; find products to sell on Shopify |
| sourcify.com |
Product sourcing simplified; stress-free sourcing experience |
Starting a Business
| Resource |
Description |
| projectlifemastery.com |
Online business and self-development advice |
| thebalancesmb.com |
Start business or make existing business more profitable |
| printful.com |
On-demand print & embroidery fulfillment and warehousing services |
| alidropship.com |
Start AliExpress dropshipping business on WordPress |
| ecwid.com |
#1 free e-commerce shopping cart & online store solution |
| inventiontherapy.com |
Start making money by manufacturing product ideas |
Tax
| Tool |
Description |
| taxjar.com |
Automated sales tax reporting & filing |
Tutorials
| Resource |
Description |
| magenticians.com |
Magento tutorials for all users; step-by-step learning |
Conclusion
This exhaustive guide covers taking offline businesses online through eCommerce websites. The list of 170+ resources provides clarity on building and running eCommerce websites. Success requires:
- Open mind for experimentation
- Different business strategies
- Content ideas testing
- Identifying what works for your audience
Get Started: Sign up with .store domain to begin creating your eCommerce site.
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