eCommerce Website Starter Guide: Take Your Offline Business Online

Author: Swati Maheshwari
Published: June 28, 2023

This comprehensive guide provides actionable steps and resources for traditional brick-and-mortar stores to establish a successful online presence through eCommerce websites.

Introduction

Customers are increasingly turning to eCommerce websites for shopping across all industries—from groceries and books to jewelry and flight tickets. Physical distancing and self-quarantine measures have made eCommerce an essential choice for business owners and consumers.

The internet influences every stage of the customer journey, from creating awareness to fostering relationships with consumers. Traditional stores must create online platforms to stay connected with customers and service orders.

Hybrid Business Models

One successful hybrid model is BOPIS (Buy Online, Pick-up In-Store):

Benefits of Going Online

Can You Build Your Own eCommerce Website?

In 2020, building an eCommerce website and running an online store from home is accessible without previous experience or training. Modern site builder platforms offer:

Why Your eCommerce Business Needs a Website

Beyond Social Media Presence

While Facebook has 2.27 billion active users (more than China's population), relying solely on a Facebook page is insufficient. A dedicated website provides:

Pagevamp Experiment Results

A restaurant owner in Arizona experienced:

Key Reasons for an eCommerce Website

1. Building Credibility

2. Effective Marketing

Your website is the most powerful marketing platform under your control. Essential strategies:

Content Marketing:

SEO Optimization:

Website Elements:

Marketing Channels:

Social Media Marketing:

Content Marketing:

SEO/SEM:

3. Positive ROI

How Much Does It Cost to Build an eCommerce Website?

eCommerce website development prices range from $5,000 to $10,000+, with no real upper limit. Costs depend on:

Platform Costs and Commissions

Platform Monthly Plans Transaction Fees
Shopify $29 to $299 0.5% to 2%
Squarespace $34 to $50 No transaction fees
WooCommerce Free to download; premium themes ~$50 N/A
Magento Opensource free to use N/A

Domain, Hosting, SSL Costs

Payment Gateway Costs

  1. Braintree: No monthly fees; 2.9% + $0.30 per transaction
  2. Stripe: Flat rate 2.9% + $0.30 per transaction (under $1M volume/year; varies by country)
  3. Authorize.net: $49 setup fee; $25 monthly gateway fee; 2.9% + $0.30 per transaction
  4. PayPal: 2.9% + $0.30 USD per transaction

Design & UX Cost

Marketing Cost

Monthly marketing investments include:

Logistics Cost

How to Build an eCommerce Website from Scratch

1. Decide What You're Selling

2. Think of a Name and Domain

Naming Guidelines:

Domain Selection:

Domain Name Best Practices:

3. Know the Platforms You Can Use

Platform Selection Criteria:

Top eCommerce Platforms:

Shopify:

BigCommerce:

WooCommerce:

Other Platforms:

4. Follow Web Design Trends

Color Selection:

Dark Mode:

Navigation:

5. Look at Other eCommerce Sites

6. Use Visual Media

Importance:

Images and Graphics:

Video:

7. SEO and Advertising

SEO Services:

Advertising:

How to Ensure the Success of Your eCommerce Website

1. Responsive Web Design (RWD)

2. Various Payment Methods

3. HTTPS and SSL Security

4. Systematic Online Store

5. Simplified Sign-up Process

6. Simple Web Interface

7. Sharing of Products Anytime, Anywhere

How to SEO-Optimize Your eCommerce Website

Organic search engine visitors are more likely to buy than visitors from social media or email.

1. Determine Your Target Keywords

Keyword Research Tools:

Research Process:

Keyword Research Factors:

2. Use Long-tail Keywords

3. Optimize Meta Description, Alt Tags, URL Structure

Best Practices:

4. Craft Unique and Engaging Content

Quality Indicators:

Content Creation Tools:

Content Approach:

5. Optimize All Sections of Your eCommerce Website

Elements to Optimize:

6. Pay Attention to Links

Internal Links:

External Links:

How to Create an Enticing Coming Soon Page

What Is a Coming Soon Page?

A special webpage that:

The Essence of a Coming Soon Page

Benefits:

Three Main Purposes:

  1. Announce upcoming website launch
  2. Provide valuable information about website, products, or services
  3. Persuade visitors to return after official launch

What Your Coming Soon Page Should Include

1. Introduction

Mission Statement Should Include:

2. Building a Pre-launch Audience

3. Social Media Links

4. Point of Contact

Communication Channels:

Benefits:

5. Viral Loop

How to Create a Coming Soon Page

WordPress Plugins

Available Plugins:

SeedProd Setup Process:

  1. Install and Activate:

    • Log in to WordPress site
    • Click "Plugins > Add New"
    • Search for "SeedProd Coming Soon"
    • Click "Install Now"
    • Click "Activate"
  2. Enable Coming Soon Mode:

    • Navigate: SeedProd > Settings > Content > General Section
    • Enable Coming Soon Mode
    • Save All Changes
  3. Customization:

    • Navigate: SeedProd > Settings > Coming Soon & Maintenance Mode > Page Settings
    • Upload logo
    • Write headline
    • Add descriptive text
    • Set background color or image under Design tab
    • Make background responsive
    • Use Live Preview tab to check appearance
    • Save All Changes

Shopify Methods

1. Password Page:

2. Publish Coming Soon Version:

How Your eCommerce Website Can Leverage a Good About Us Page

The About Us page is one of the most important pages of an eCommerce website.

Purpose of an About Us Page

Should Cover:

Objectives:

How to Create an Outstanding About Us Page

1. Tell Your Story, Honestly

2. Introduce Your Team

Include:

3. Show Your Business Model

Unique Selling Points:

Showcase:

4. Use Your Stats

5. Include Creative Infographics & Videos

Content Ideas:

6. Plug-In Social Media Buttons

Platforms:

Benefits:

7. Add CTAs to Landing Pages

CTA Objectives:

Examples of About Us Pages

Yellow Leaf Hammocks

Moz

Cultivated Wit

How to Create an FAQ Page for Your Online Store

What Is an FAQ Page?

Organized collection of frequently asked questions about products and services.

Benefits:

When Is an FAQ Page Appropriate?

Use FAQ Page When:

Avoid FAQ Page When:

Alternative:

Essential Features of a Great FAQ Page

1. Draft Questions from Customer's Point of View

Example Questions:

2. Keep a Positive Tone

3. Keep It Brief

4. Provide Your Contact Information

5. Include the Right Call-to-Action

FAQ and SEO

SEO Benefits:

Best Practices:

MVMT Watches Example:

Best FAQ Page Examples

1. MenuDrive

2. Dropbox

3. Zappos

4. Bank of America

5. Roody Originals

How to Generate Leads from Your eCommerce Website

What Is a Lead?

A person who has shown interest in your company's product or service.

What Is Lead Generation?

The process of enticing and converting strangers into prospects interested in your company's product or service.

Importance:

Components of a Lead Generating eCommerce Website

1. Chart Out the End-Goal First

Define "Lead":

Benefits:

2. Include Contact Details

Display:

Benefits:

3. Mobile Responsiveness

Statistics:

Requirements:

4. Include Forms on Every Page

Best Practices:

5. Include Testimonials and Social Proof

Elements:

Social Proof Parameters:

6. Strong Product Copy

Requirements:

Writing Style:

Visual Elements:

7. Test, Test, and Test Some More

How to Supercharge Your eCommerce Website's Performance

The Significance of Website Speed

Statistics:

Prioritize Mobile Website Performance

Statistics:

Impact:

Requirements:

Search Engine Results

Importance:

Google Rewards:

eCommerce Website Scalability

Considerations:

eCommerce Website Flexibility

Requirements:

Benefits:

eCommerce Website Reliability

Traditional Platforms:

SaaS Solutions:

Customer Expectations:

How to Take Care of Your eCommerce Website's Security

What Is eCommerce Website Security?

Principles guiding safe electronic transactions for buying and selling goods and services online.

Importance:

Common Terminology

Importance of Cybersecurity

Biggest Security Threats

Best Practices for eCommerce Website Security

#1 Implement Strong and Unique Passwords

Requirements:

#2 Protect Your Devices

#3 Avoid Social Engineering Attempts

Phishing Email Identification:

Best Practices:

#4 Implement Additional Authentication Factors

#5 Store Only Necessary Customer Data

#6 Keep the Site Up to Date

#7 Switch to HTTPS

#8 Back Up Data

#9 Regularly Review Plugins and Third-Party Integrations

How to Start a Blog for Your eCommerce Website

Why You Need a Blog

Boosts SEO

Builds Authority

Increases Conversions

Engages Customers

Builds Loyalty

How to Start a Blog

Step 1: Choose a Blogging Platform

Popular Platforms:

WordPress:

WordPress Options:

Step 2: Select a Simple Theme

Requirements:

Selection Process:

Step 3: Get the Best Blogging Plugins

Recommended WordPress Plugins:

Step 4: Write Compelling Content

Content Requirements:

Content Strategy:

Topics:

Writing Approach:

170+ eCommerce Tools, Resources, Guides, Agencies, Marketing Software

Comprehensive list of tools organized by category:

Accounting Tools

Tool Description
salecalc.com Calculates fees and profits from various transactions; breakdown of online selling fees, stock trading, restaurant tips

Agencies

Agency Description
bobsledmarketing.com Amazon Agency based in New York; manages Vendor Central and Seller Central accounts, advertising campaigns, marketing for Brand Manufacturers
visiture.com Award-winning eCommerce digital marketing agency specializing in SEO, PPC, Amazon, Magento design & development
tinuiti.com Largest Independent Performance Marketing Agency; accelerates brand growth across Google, Amazon, Facebook and beyond
ignitevisibility.com 89 Employees, 160 Clients, 3x Inc. 5,000 Company, 55+ 5 Star Reviews; SEO & PPC Agency with integrated social and email services
amzadvisers.com Leading Amazon Marketing Agency; helps grow Amazon sales channel
webfx.com #1 SEO company since 1996; generated over 3 million leads and calls for clients; 400+ client testimonials
stylefactoryproductions.com E-commerce and web design experts in London; digital communications agency offering web design, e-commerce, SEO
impactbnd.com Inbound marketing strategy, advice, and agency; shares unfiltered and honest advice, real-world data
lyfemarketing.com Leading social media management company; helps businesses grow online, increase leads and sales
imaginationfactory.co.uk London-based product design and creative engineering studio; founded 2010; people-centred product designers
sparkinnovations.com Industrial design and product development company; strong intellectual patents and exceptional product design
insight-quality.com Product inspections, factory audits, quality control services in Asia and North America; Dallas, TX based
elkfox.com Digital Commerce Experts; makes media that looks good, feels good, performs to purpose
pmyb.co.uk Leading Global Digital Influencer Marketing Agency; manages creative campaigns for world's leading B2C brands
buyboxexperts.com Amazon account management and branding strategy consulting; helps sell more on Amazon and manage brand equity

Amazon Tools & Resources

Tool/Resource Description
shopkeeper.com Business Dashboard for Amazon Sellers; tracks sales, automatically calculates profit, pulls in all Amazon fees
amazonseoconsultant.com Amazon Optimisation & Ranking; generates high ROI campaigns
ebusinessboss.com Documents Amazon FBA journey; inspiration for starting online business
channelreply.com Truly Connected Customer Service; consolidates eBay and Amazon messages on Zendesk, Freshdesk, Help Scout, Gorgias
amazonsellerslawyer.com Amazon Seller Suspension, Account & ASIN Reinstatements; Intellectual Property Protection Attorneys
sourceapproach.com Top Rated Amazon & eCommerce Consultant; 15 Years Experience; helps with Amazon, Walmart, WooCommerce, Shopify
salesbacker.com Get More Amazon Product Reviews; automatically email Amazon customers
thesellingfamily.com Full-time income selling on Amazon; tips and tricks for Amazon FBA
garlicpressseller.com Amazon FBA Product Launch Case Studies, PPC, Product Research with Jungle Scout
webretailer.com World's leading resource for businesses selling through online marketplaces like Amazon and eBay
amazonhacker.org How to Sell on Amazon – Ultimate Guide
museminded.com Expert Accounting For Amazon FBA Business; processed over $240 million of Amazon settlements since 2014
deliverr.com Fast and Affordable eCommerce Fulfillment; Amazon-like fulfillment for leading online sellers
salehoo.com Directory of 8000+ verified wholesale and dropship companies; designed for eBay and Amazon sellers
synccentric.com Amazon ASIN Bulk Lookup; convert inventory file to Amazon ASIN numbers by SKU, Part Number, ISBN, or UPC
marketplacesellercourses.com Amazon Seller Courses, Consulting, and Tools for brands and inventors
forecast.ly Predictive Analytics and Demand Forecasting For Amazon Sellers; analytics tool to boost sales
fbamastery.com Selling books & more with Fulfillment by Amazon (FBA)
thelastamazoncourse.com Brock Johnson built $6 million brand in 6 months; 340+ videos, 12+ Industry Experts
awesomedynamic.com Amazon Consultants providing e-commerce solutions; works behind-the-scenes to give sellers advantage

Build/Platform Tools

Tool Description
mofluid.com Create native iOS and Android App for Magento Stores; React Native source code available
nichehacks.com Helps people find perfect online niche idea, build website, win back freedom
websitebuilderexpert.com Best resource to help people get online; helps over 4.5 million people yearly
cedcommerce.com Leading ecommerce facilitator; specializes in Ecommerce Solutions, Web development, Theme Development
woocommerce.com Fully customizable, open source eCommerce platform built for WordPress
ecommerceguide.com Ecommerce platform reviews, advice, and consultancy
bplans.com Business planning resources and free business plan samples
makeawebsitehub.com How to make a website in 2020; free easy guide
doofinder.com Best search engine for web & eCommerce sites; powerful, cheap, straightforward internal search
digital.com Genuine reviews to help find best online tools for running & growing website or online shop
nichepursuits.com Find Business Ideas, Niche Websites, and more
sleeknote.com Engage visitors with on-site messages; helps e-commerce shops engage website visitors
inventorsmart.com Turn invention ideas into reality; research, protect, develop & profit from innovations

Coaching

Service Description
justonedime.com Coaching for online businesses and entrepreneurs; coaches to build multiple online passive income streams

Community

Community Description
hustlr.com Growing community of entrepreneurs and hustlers; helps hustlers hustle better
smartinsights.com Digital marketing strategy advice; actionable advice from community and expert commentators

Development

Service Description
boldcommerce.com Shopify App & Development Experts; 90,000+ merchants use Bold Commerce tools
cadcrowd.com Freelance 3D Modeling, 3D CAD Design, CAD Services & Drafting
makodesign.com End-to-end physical product development; Est. 1999; Industrial Design, Mechanical Engineering
nectarpd.com Leading product design & development firm in USA; turns ideas into reality

Finance

Service Description
fundera.com Compare best small business loan and credit card options
paypal.com Send money, pay online, set up merchant account

Inventory Management

Tool Description
shopkeep.com #1 Rated iPad POS system; inventory management, detailed reporting, 24/7 support

Learning Resources

Resource Description
mywifequitherjob.com How to start an online store; learn to sell on Amazon, start online store, run PPC ads
amzignition.com Tips, tricks, strategies for growing Amazon empire; includes Kindle, Merch by Amazon, FBM, FBA
dreamgrow.com Source of content marketing & social media information
thebookflipper.com Launch and scale Amazon book flipping business; articles and videos on sourcing, listing, pricing
withintheflow.com Drop shipping business tips for helping entrepreneurs
ecommerceceo.com Hype-free business advice for entrepreneurs; learn eCommerce and build legit business
ecomcrew.com Weekly ecommerce business blog from two small store owners
startupbros.com Help new entrepreneurs launch first successful business and escape day jobs
jefflenney.com Official blog for Internet Marketer & SEO Expert Jeff Lenney
sampriestley.com Lifestyle entrepreneur; builds businesses that are fun and interesting
abetterlemonadestand.com Online ecommerce incubator; supports early stage ecommerce entrepreneurs
theworkathomewife.com Helping women find work from home jobs and home-based business ideas
dropshiplifestyle.com How to start an online store; voted #1 eCommerce Course
thesellingguys.com Amazon Selling Community; tips and advice for Amazon FBA and Private Label
neilpatel.com Helping succeed through online marketing; automated conversion funnels & sequences
smallbiztrends.com Small business news, tips, advice; covers tech products, news, movers and shakers
digitalcommerce360.com 18 years delivering valuable facts, figures, analyses for digital transformation
entrepreneur.com Advice, insight, profiles, guides for established and aspiring entrepreneurs; home of Entrepreneur magazine
fitsmallbusiness.com Information to help small business owners succeed; learn to start, market, run, grow business
ecommercebytes.com Vital ecommerce news, information, resources for serious online merchants
practicalecommerce.com Independent analysis and strategy for e-commerce merchants
business2community.com Top trends, news, expert analysis in social media, digital marketing, content marketing
searchenginejournal.com Latest search news, best guides, how-tos for SEO and marketer community
websitesetup.org How to create a website; tutorials on building websites using WordPress, Joomla, Drupal, HTML
businessnewsdaily.com Small business solutions & inspiration; learn to start, grow, market business
inventioncity.com Inventor help; prototype, patent, license, sell inventions
theproductstartup.com Product development for small business; turn ideas into physical products
locationrebel.com Freelance writing, niche sites, lifestyle businesses
bpmlegal.com Information on Intellectual Property, Patents, Trademarks, Copyrights
thefounderhour.com Weekly podcast diving into minds of Los Angeles founders
yaro.blog Blog and podcast of entrepreneur and investor Yaro Starak
foundr.com Learn from proven entrepreneurs & startup founders; home of Foundr Magazine
learntomakeaproduct.com Teaches entrepreneurs how to design, manufacture, launch physical products

Marketing Tools

Tool Description
merchantwords.com Largest database of shopper search trends; uncover product opportunities, spy on competition
wordstream.com Online advertising made easy; free tools and 20-Minute Work Week
hootsuite.com Social media marketing & management dashboard
adespresso.com Digital advertising made easy; drive results across Facebook, Instagram, Google
socialmediaexaminer.com Guide to social media jungle; helps millions of marketers
beeketing.com Marketing automation for eCommerce
econsultancy.com Achieve excellence in modern marketing
innovate-design.co.uk How to patent an idea; complete service from patent search to marketing advice

Platforms

Platform Description
nchannel.com SaaS integration platform; syncs data between eCommerce, ERP, POS, 3PL systems
feedvisor.com AI-First optimization and intelligence platform for large sellers and brands on Amazon
getshogun.com Drag and drop website builder for eCommerce stores on Shopify and BigCommerce
klaviyo.com Email marketing and SMS marketing platform for eCommerce
instapage.com Advertising Conversion Cloud; create, personalize, optimize post-click landing pages
omnisend.com eCommerce marketing automation platform for growing businesses
yotpo.com eCommerce marketing platform; advanced solutions for reviews, visual marketing, loyalty, referrals
coredna.com All-in-one SaaS digital platform; integrates Web Content Management, eCommerce, Intranet, Marketing

Software/Tools

Tool Description
algopix.com Amazon, eBay, Walmart product market research tool
helium10.com Insanely powerful tools for Amazon sellers; find keywords, identify trends, spy on competitors
sellerengine.com Intelligent repricing tools and services for Amazon sellers
projectfba.com Best tools for Amazon sellers 2020
amzscout.net Amazon product research tool & niche finder
viral-launch.com Amazon seller tools; source, launch, dominate
crazylister.com Easiest way to list and sell on Amazon & eBay
sellbrite.com #1 multi-channel selling software for eBay, Amazon, & more
junglescout.com Amazon product finder & research tool; FBA seller software
repricerexpress.com Amazon repricing software; increase sales and profits
sellics.com #1 Amazon software to maximize potential
feedbackexpress.com Amazon feedback software; remove negative feedback, increase rating
amzfinder.com Feedback and review software for Amazon sellers
sellernexus.com Feedback & email automation software for Amazon
feedbackwhiz.com Amazon seller tools; manage feedback, monitor listings, automate emails
ecomengine.com Powerful Amazon seller tools; accelerating growth since 2007
volusion.com Ecommerce website store & shopping cart software
sellerlabs.com Amazon seller software, tools, services, platform
taxomate.com Amazon seller accounting software
adbadger.com Amazon PPC software tool and ads optimization
bqool.com Amazon repricer, feedback tool, help desk, product finder
sonar-tool.com FREE Amazon keyword tool
amzinsight.com Amazon market research & SEO tool
sellerzen.com Automated Amazon QuickBooks data sync
ecomdash.com Multichannel inventory management for eCommerce
sagemailer.com Amazon feedback & review software; #1 Seller Central autoresponder tool
unicornsmasher.com Amazon product research tool; free alternative to Jungle Scout
amzsecrets.com Amazon Private Label Podcast; Amazon FBA seller tools, strategies, secrets
linnworks.com Order management software; automate processes, reduce costs, grow business
amazon-asin.com Amazon ASIN lookup; free ASIN search and lookup tool
xsellco.com eCommerce software; eDesk, Amazon repricing, feedback
x-cart.com #1 eCommerce PHP shopping cart software
sellerapp.com Amazon all-in-one seller tool for PPC, keywords, profit
hubspot.com Inbound marketing, sales, service software; full CRM platform
ecommerce-platforms.com Unbiased review site for online store building and shopping cart software
3dcart.com Best software for eCommerce websites
shopify.com Best ecommerce platform; sell online, on social media, or in person
sproutsocial.com Social media management solutions
tradegecko.com Powerful automated inventory management software
referralcandy.com Best customer referral program software for referral marketing
shipstation.com Shipping software for eCommerce fulfillment
squareup.com Solutions & tools to grow business; secure credit card processing to point of sale
crazyegg.com Website optimization; heatmaps & A/B testing
emergeapp.net Best inventory management software for small business
disruptiveadvertising.com PPC management company; Google AdWords and Facebook ad experts
magento.com Best eCommerce software for selling online
optinmonster.com Most powerful lead generation software for marketers
merchantmaverick.com Merchant account, credit card processing, loans reviews
channelape.com Warehouse + fulfillment management
avalara.com Automated tax compliance software
buffer.com Social media management software for growing brands
vendhq.com World's best retail POS software
mailchimp.com All-in-one marketing platform; email marketing, ads, landing pages, CRM
storeya.com Online marketing tools for eCommerce SMB
easyship.com Global shipping software for eCommerce
ipwatchdog.com Patents & patent law information
skuvault.com eCommerce inventory management software

Solutions

Solution Description
bigcommerce.com Most versatile enterprise ecommerce solution

Sourcing

Platform Description
oberlo.com Dropshipping; find products to sell on Shopify
sourcify.com Product sourcing simplified; stress-free sourcing experience

Starting a Business

Resource Description
projectlifemastery.com Online business and self-development advice
thebalancesmb.com Start business or make existing business more profitable
printful.com On-demand print & embroidery fulfillment and warehousing services
alidropship.com Start AliExpress dropshipping business on WordPress
ecwid.com #1 free e-commerce shopping cart & online store solution
inventiontherapy.com Start making money by manufacturing product ideas

Tax

Tool Description
taxjar.com Automated sales tax reporting & filing

Tutorials

Resource Description
magenticians.com Magento tutorials for all users; step-by-step learning

Conclusion

This exhaustive guide covers taking offline businesses online through eCommerce websites. The list of 170+ resources provides clarity on building and running eCommerce websites. Success requires:

Get Started: Sign up with .store domain to begin creating your eCommerce site.

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